At SBT our sole focus is on providing IT support for small businesses. This is unique in our industry as many IT support vendors find that to maintain their business they must focus on the larger clients and bigger deals. Our approach alleviates these motivations by having an affiliate company (Palitto Consulting Services) to handle the needs of larger clients. By solely focusing on “mom and pop shops”, we provide timely service as well as a vision for technology that will support growth.
Our clients come from a variety of backgrounds. Some partner with us to augment the skills of an onsite IT employee. Others are small businesses who have never had the need for IT assistance but continue to grow and find their network no longer manageable. Still others need help with a specific project such as a cloud migration, wireless network overhaul, difficult virus infection, or data recovery from a failed hard drive. Wherever you find yourself as a small business, we are prepared and happy to assist you.
By pulling in the expertise and experience of our affiliate companies, we provide a one-stop shop of IT services. On top of our existing networking services, we offer custom programming, VoIP expertise, and website design.
Dan serves as a mentor to the SBT team and particularly enjoys the variety of opportunities and challenges afforded as a consultant and an account manager. His passion is helping businesses achieve their goals through the effective use of technology.
Trent's focus is serving as our account manager, systems engineer, and onsite technician. He helps clients by researching, testing, implementing and training end users on new and current technologies for the small business.
Steve started his career as a programmer before finding his true calling in network consulting and administration. “Being a consultant allows me to meet a lot of different people and work within different industries which I enjoy,” he comments in his familiar cheerful accent.
Zach provides a wealth of experience in virus removal, client software installation, network troubleshooting, solving printer issues, Wifi design, installation, troubleshooting and banking software application support. He had previously worked on his own and values the indispensability of working with a team.
Levi joined the team in June 2013, as a senior in high school. Levi has a passion for fixing computers, both Mac and PC. He has been fixing computers for family and friends for several years, gaining experience that he is able to utilize for our clients.
John serves SBT customers, researching new technologies and collaborating on projects with other team members. He has experience with the various issues our customers struggle with; viruses, bad hard-drives, etc. He also has experience setting up and maintaining networks.